Veluxo™ Smart Curtain Robot

1. Is the Smart Curtain Robot compatible with my curtains?
Yes! The Smart Curtain Robot is designed to work with most curtain rails, including U-rails, I-rails, and rod curtains. If you're unsure, check your curtain type or contact us for assistance.

2. How is the device controlled?
You can control it via a mobile app, remote control, or voice commands if connected to Google Home or Alexa. You can also set schedules for automatic opening and closing.

3. Does it require professional installation?
No! The installation is quick and tool-free. Simply attach the device to your curtain rail, connect it via the app, and you're ready to go.

4. How long does the battery last?
The Smart Curtain Robot has a long-lasting rechargeable battery. A full charge can last up to 6 months, depending on usage. It charges via USB for your convenience.

5. Can I set a schedule for my curtains to open and close automatically?
Absolutely! You can set custom schedules in the app, so your curtains open in the morning and close at night without you having to lift a finger.

6. Does it support voice control?
Yes! It works with Google Home and Alexa, allowing you to open and close your curtains using simple voice commands.

7. How much weight can the Smart Curtain Robot handle?
It supports curtain weights of up to 8-10 kg (17-22 lbs), making it ideal for most standard curtains.

8. Can I use multiple devices in the same room?
Yes! If you have double or extra-wide curtains, you can use two Smart Curtain Robots and sync them in the app for smooth operation.

9. What if I have any issues with my order?
We offer 24/7 customer support and a 30-day satisfaction guarantee. If you have any problems, feel free to contact us for assistance.

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📦 Product Information

✅ Product Name: Smart Curtain Robot
✅ Compatibility: Works with U-rails, I-rails, and Rod curtains
✅ Control Methods: Mobile app, remote control, voice commands (Google Home & Alexa)
✅ Power Source: Rechargeable lithium battery (USB charging)
✅ Battery Life: Up to 6 months per charge (varies based on usage)
✅ Weight Capacity: Supports curtains up to 8-10 kg (17-22 lbs)
✅ Connectivity: Bluetooth & Wi-Fi for seamless control
✅ Automation Features: Custom schedules, sunrise/sunset automation, light sensors
✅ Installation: Tool-free, attaches easily to curtain rails
✅ Material: Durable ABS plastic & electronic components
✅ Package Includes:

• 1x Smart Curtain Robot
• 1x USB Charging Cable
• 1x User Manual

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🛠 How to Use the Smart Curtain Robot

✅ Step 1: Attach to Your Curtain Rail

• Ensure your curtain rail is compatible (U-rail, I-rail, or Rod).
• Clip the Smart Curtain Robot onto the rail securely.

✅ Step 2: Power On & Connect

• Charge the device using the included USB cable.
• Turn it on and pair it with your smartphone via Bluetooth.

✅ Step 3: Download the Mobile App

• Install the app (iOS & Android) as instructed in the manual.
• Follow the on-screen setup to connect via Wi-Fi.

✅ Step 4: Customize Your Settings

• Set up schedules for automatic opening and closing.
• Adjust speed and sensitivity settings as needed.

✅ Step 5: Enable Voice Control (Optional)

• Connect the device to Google Home or Alexa via the app.
• Use voice commands like: "Alexa, open the curtains."

✅ Step 6: Enjoy Hands-Free Convenience!

• Control your curtains remotely anytime, anywhere.

🔹 No tools required – simple setup in minutes!

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🚚 Shipping Information

We are committed to delivering your order as quickly and efficiently as possible.

✅ Processing Time: 1-3 business days
✅ Shipping Time:

• USA, Canada & Europe: 7-15 business days
• Australia & New Zealand: 7-20 business days
• Rest of the World: 10-25 business days

✅ Shipping Cost:

• FREE shipping on all orders over $30
• Standard shipping rates apply for orders below this amount

✅ Tracking:

• Once your order is shipped, you will receive a tracking number via email.
• Track your package in real-time through our website.

✅ Secure & Reliable:

• We partner with trusted shipping carriers to ensure safe and timely delivery.

📦 Order with confidence! If you have any questions, feel free to contact our support team.

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🔄 Return & Refund Policy

We want you to be 100% satisfied with your purchase! If you are not happy with your Smart Curtain Robot, we offer a hassle-free return and refund policy.

✅ 30-Day Money-Back Guarantee

• If you’re not satisfied, you can return your product within 30 days of delivery for a full refund or replacement.

✅ Eligibility for Returns:

• The item must be in its original condition, unused, and in the original packaging.
• Proof of purchase (order confirmation) is required.

✅ How to Request a Return:

1. Contact our customer support team at [Your Support Email] with your order number.
2. We will provide you with the return address and instructions.
3. Ship the item back to us within 30 days.
4. Once received and inspected, we will issue a refund or replacement within 5-7 business days.

✅ Refund Process:

• Refunds will be credited to your original payment method.
• Shipping costs are non-refundable unless the item is defective or incorrect.

✅ Damaged or Defective Items:

• If you receive a damaged or faulty product, please contact us immediately with photos, and we will send you a replacement at no extra cost.

📧 Need Help? Contact us at Jeyson.falmagne2001@gmail.com – we’re here to assist you!

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